Protection of Consumer Rights in Bangladesh
Abstract
The promotion and protection of
consumer rights is essential for every citizen. It is considered as a ‘right to
life’ which is a fundamental right. Apart from the Constitutional provisions,
Bangladesh also has a few specific consumer protection legislations which are
'scanty,' 'scattered over a whole range of enactments' and are 'only indirectly
related to the protection of consumer interests' except the Consumer Rights
Protection Act, 2009. This study aims at finding out the loopholes of the
existing laws of Bangladesh on consumer rights and to give proper suggestions
thereof. The working of the various consumer rights related institutions of
Bangladesh are evaluated in this article with a positive approach to improve
their quality and capacity to ensure consumer rights. The distinctive legal
terminologies are carefully adduced and interpreted to understand the linkage
among various stakeholders such as producer, distributor, supplier, seller,
consumer etc. This article shall give a comprehensive idea on the protection
mechanisms of consumer rights in Bangladesh.
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vi
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TABLE OF
CONTENTS
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DESCRIPTION
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Letter Of Submission
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i
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Declartation
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ii
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Certificate of Supervisor
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iii
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Dedication
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iv
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Acknowledgement
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v
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Abstract
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vi
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CHAPTER-01
INTRODUCTION
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1.1 Introduction
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02
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1.2 Objective of research
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03
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1.3 Research methodology
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04
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1.4 Scope and Limitation
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04
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1.5 Importance of Research
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05
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CHAPTER-02
CONCEPT OF CONSUMER & CONSUMER RIGHT
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2.1 Definition of consumer
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07
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2.2 Consumer protection and consumer law
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07
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CHAPTER-03
CONCEPT OF CONSUMER RIGHTS PROTECTION LAW
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3.1 Importance of the protection of consumer rights
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10
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3.2 Rights of a consumer
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11
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3.3 Meaning of Consumer Rights Law
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13
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3.4 Aspects of consumer protection
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13
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CHAPTER-04
LEGAL PROTECTION OF
CONSUMER IN BANGLADESH
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4.1 Consumer Right Act In Bangladesh
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16
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4.2 Legal protection to consumers in Bangladesh
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20
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4.3 Important Aspects of the Consumer Rights Protection Act,
2009:
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21
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CHAPTER-05
PROBLEMS RELATED THE PROTECTION OF CONSUMER
RIGHTS
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5.1 Legal problems related the protection of
consumer rights
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26
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5.2 Price and distribution
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27
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5.3 Selling or using poisonous or dangerous
chemicals
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27
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5.4 Arsenic phosphorous and the carbide
produce acetylene gas
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28
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5.6 Fish in kitchen markets are stored in formaldehyde (used to
preserve dead-bodies)
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29
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5.7 Condensed milk
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30
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32
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5.9 Food Items Said Adulterated
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33
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5.10 Various offences against the consumer
rights
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34
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CHAPTER-6
MEASURE FOR ENFORCEMENT OF CONSUMER RIGHTS
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6.1 Consumer Right Obligation
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36
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6.2 Legal Protection
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40
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6.3 Mobile Court
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43
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CHAPTER-07
RECOMMENDATIONS
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7.1 Major Finding of the study
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45
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7.2 Suggestions
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49
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7.3 Conclusions
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50
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Bibliography
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51
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